Gov Comms Academy: Communication that builds public trust Request Training
For public information officers & public-safety communicators

Be ready to inform the public when information moves fast.

Scenario-based communications training for public information officers serving emergency management, police, fire rescue, EMS, code compliance, animal services, medical examiners, water utilities, sanitation and solid waste.

Request Team Training Explore PIO Courses
Public information officer delivering an emergency briefing.

We train PIOs from:

  • Emergency Management
  • Police
  • Fire & EMS
  • Water Utilities
  • Sanitation & Solid Waste
  • Code & Animal Services
  • Medical Examiners
Training for real-world impact

Built around the work PIOs actually do.

Focused, practical training that helps public information officers communicate clearly, build trust and keep their communities informed during high-pressure situations.

Holding Statements

Craft clear, accurate messages early, while the situation is still developing.

Press Briefings

Plan, prepare and deliver effective briefings in high-stakes environments.

Media Inquiry Response

Handle tough questions, stay on message and build credible relationships with reporters.

Public Alerts

Communicate time-sensitive information across multiple channels.

Executive Counsel

Advise leadership on risk, messaging and public communication strategy.

Crisis Coordination

Work across agencies and disciplines for a unified, consistent message.

Rumor and Misinformation Response

Correct the record quickly and credibly without amplifying what is false.

Public-Facing Updates

Keep residents informed with regular, plain-language updates as facts change.

Recommended training pathway

Build core skills, then go deeper.

These courses build a strong foundation for public information officers. Each one can also stand alone, depending on your team's needs.

Public information officer coordinating at an incident scene.01

On the Record

Media Training for Public LeadersMedia interviews, on-camera technique and message delivery with confidence.View course outline Reporter microphones during a media availability.02

What Makes News?

Writing Media Materials That Get UsedUnderstand how the media works, what journalists need and how to make your information newsworthy.View course outline Public information team working in an emergency operations center.03

Ready When It Matters

Crisis Management & CommunicationScenario-based practice to prepare, coordinate and communicate through realistic incidents.View course outline Government building representing public-sector communication.04

Government Executive Communications Certificate

All four courses · 12 hoursAll four courses, applied assessments and a timed crisis capstone for your PIO team.Explore the certificate
Training for your organization

Cross-agency and multi-discipline team training.

Public information rarely stays inside one department. Train PIOs from emergency management, public safety and essential services together so they share a standard, a vocabulary and a plan.

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What's included

  • Planning consultation with your communications leadership
  • Scenarios that span multiple departments and agencies
  • Joint information center and unified-message practice
  • Shared templates for holding statements and updates
  • In-person delivery for teams of any size
Stronger communications. Safer communities.

Build a prepared, coordinated public-information team.

Bring practical, real-world training to your organization and give your PIOs the skills and confidence to communicate when it matters most.

Bring Training to Your Organization
Public information officer briefing an emergency management team.

Explore training for other public-sector roles

Public Safety and Law Enforcement LeadersEducation LeadersHealthcare LeadersCommunications and Public AffairsGovernment and Nonprofit Executives